Reduce
Chargebacks!

Built for operators who want fewer disputes, more time, and stronger margins.

How It Works

1. Traveler Cancels

→ TourClaim instantly checks your refund policy.
2. Automatic Credit Card Benefit Lookup

→ We identify if the guest's credit card includes trip protection or cancellation coverage.
3. Redirect, Not Refund

→ The traveler files a claim under their card benefit—you keep the booking.

1. We charge a convenience fee to the guest, only for successful claims.

Case Study

Proven Results for Leading Operators

Since launching TourClaim, a major tour operator saw dispute rates drop by over 33%, saving nearly $12.2K and close to one week of staff time. The data shows not just fewer disputes—but a clear reversal of a worsening trend before launch.

-33.8%

Reduction in Disputes

$12,207+

Saved in Chargebacks

38.5 hrs

Human Labor Saved

Why Operators Use TourClaim

Fewer Chargebacks — end the refund tug-of-war
- 30–50% reduction depending on operator offering
No Manual Handling — fully automated policy enforcement
Less Staff Time — stop chasing documentation and refunds
Better Guest Experience — clear next steps, less friction

FareHarbor Operator Offer

FareHarbor Partner Pricing
- 💰 $25/month (normally $50/month)
No integration required — just activate and go
Exclusively available to FareHarbor operators

Dispute Rate Analysis

Average Dispute Rate: Pre-Launch (0.16%) vs Post-Launch (0.10%)