Learn about TourFill
TourFill revolutionizes tour management with its sophisticated waitlist management system. Tailored for tour operators with high demand and low supply events, TourFill efficiently oversees waitlists, ensuring maximum attendance by promptly notifying customers when spots become available due to cancellations.
With TourFill, you can seamlessly fill vacancies, optimize attendance, and enhance the overall experience for both attendees and hosts.
TourFill is a bespoke software product built to the specifications of each client. Contact us to determine if TourFill is the right fit for your company.

How It Works
TourFill
$500 Setup Cost
For each customer booked off the waitlist using TourFill, the business pays a 5% referral commission.
There are no ongoing monthly fees—making the only recurring cost the 5% commission on successfully converted waitlist bookings.
5%
Platforms Supported:
- FareHarbor
- Zaui
- TicketSignUp
TourFill Oversells Inventory
Free Up Your Support Staff
"Hi there! I saw your July 4th tour is sold out, but I’d love to join if anything opens up. Please add me to the waitlist—I'm flexible and can book right away if a spot becomes available. Thanks!"
Support Call A
"Thanks for reaching out! At the moment, there’s no availability for the July 4th tour and our waitlist is currently full. We’ll let you know if anything changes—appreciate your interest.."know if anything changes—appreciate your interest!
Support Call B

FAQs
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What does TourFill do?
TourFill revolutionizes tour management with its sophisticated waitlist management system. Tailored for tour operators with high demand and low supply events, TourFill efficiently oversees waitlists, ensuring maximum attendance by promptly notifying customers when spots become available due to cancellations.
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How do customers get notified when a tour opens up?
When a cancellation occurs, TourFill checks its database for interested customers and sends SMS messages to notify them. The first to respond and book secures the spot, turning missed opportunities into confirmed revenue.
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Beyond filling cancellations, how does TourFill strategically enhance our customer relationships and brand loyalty?
TourFill primarily focuses on monetizing otherwise lost inventory by efficiently filling spots from cancellations through automated waitlist management. By instantly notifying customers of newly available tours via SMS, it provides a seamless and proactive solution to secure bookings. This not only maximizes your revenue from sold-out events but also caters to customer demand that would otherwise go unfulfilled, potentially improving customer satisfaction for those who might have missed out. The 5% Copernican Fee is structured to align TourFill's incentives with your success in maximizing waitlist value and converting those high-value customers into completed bookings, thereby fostering a partnership aimed at shared financial benefit from previously uncaptured opportunities. While not directly a customer relationship management tool, its ability to turn a "sold out" situation into a "booked" one can positively influence customer perception by providing unexpected opportunities to participate in desired activities.
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What’s the cost of using TourFill?
For each customer booked off the waitlist using TourFill, the business pays a 5% referral commission. There is a one-time $500 integration fee.